Terms & Conditions

Please make yourself aware, in advance, of this necessary information and avoid any discrepancy at the rental counter on pick up:

1. Minimum Rental: 5 days in NZ and in AU minimum rental period is 5 days for 2 berths and 7 days for 4 & 6 berths and all one way rentals. Minimum rental period subject to change during peak periods.

2. One-way Rentals
a. One-way Rentals (NZ): One-way rentals are available between all branch locations. A one-way fee of NZ$250 is charged for rentals between the North and South Island (and vice-versa), where pick-up is between 01 October 2009 and 31 March 2010.
b. One-way rentals are available between all Maui branch locations the exception is one-way rentals into or out of Tasmania for 4WD vehicles, these are on request and where the vehicle is the Spirit 6 Platinum. The Spirit 6 Platinum is available between Melbourne, Sydney and Brisbane only. Minimum rental period for one-way hires is 7 days. Shorter hires may be available on application only. A one-way fee of $250 applies where pick up originates from Cairns, Brisbane, Sydney, Melbourne, Hobart or Adelaide, and returns to these locations. Should the hire originate or return to or from Darwin, Broome, Alice Springs or Perth,
the one-way fee will be $350.E.g., a Cairns to Darwin one-way rental would incur a one-way fee of $350, where a one-way rental from Cairns to Brisbane will incur a one-way fee of $250. The one-way fee if applicable is charged per hire. The one-way fee is included in the Premium Package.

3. Rentals in Broome (AU): An additional remote location fee of AU$650 applies to all rentals picking up or dropping off (or both) in Broome. Only one remote location fee is charged per vehicle. This is in addition to the one-way fee if applicable.

4. Wellington and Queenstown branches (NZ): Vehicle collections and returns in Wellington incur a NZ$200 location fee (same city collection and return, one fee applies), and in Queenstown a NZ$200 location fee (same city collection and return, one fee applies). This is in addition to the one-way fee if applicable.

5. Diesel Tax Recovery Fee (NZ): The Diesel Tax Recovery fee will be calculated and collected on return of your vehicle based on the kilometers traveled during your hire. The vehicle rates per 100km are as follows (rates are subject to Government changes):
2 Berth (2BMA Petrol) = NZ$4.45.
2 Berth (2BTSMTV) = NZ$4.70.
4 Berth (4BM)= NZ$4.70. 6 Berth (6BM) = NZ$4.87

6. Insurance - For your protection:
Personal injury is covered through the Accident Compensation Commission (NZ) and Registration Third Party Insurance (AU) in most cases, however, Maui strongly recommends that all clients take out Personal Injury Travel Insurance. All vehicles are insured for the damage to the vehicle and to the property of the Third Party. This hirer is responsible for the first NZ$/AU$7,500 (‘the excess’) of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs. The Excess applies in respect of each claim, not rental. This NZ$/AU$7,500 excess can be reduced, in most circumstances, by the purchase of Excess Reduction Option 1 or Option 2.
a. Excess Reduction Option 1:
Excess Reduction 1 at NZ$25 or AU$25 per day (max charge NZ$1,250 or AU$2,500) will reduce the excess for Third Party
property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage to NZ$2,500 or AU$2,500.
b. Excess Reduction Option 2: Excess Reduction 2 at NZ$42 or AU$42 per day (max charge NZ$2,100 or AU$2,000) will reduce the excess for Third Party
property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage to NZ$0 or AU$0 (nil).

7. Vehicle Security Deposit: On collection of the vehicle, a Vehicle Security Deposit is payable. If you do not take Excess Reduction Option 1 or Option 2, the Security Deposit is NZ$7,500 or AU$7,500.
If Excess Reduction Option 1 is taken the Security Deposit is NZ$2500 or AU $2500 and is debited from the hirer’s credit card.
If Excess Reduction Option 2 is taken The Security Deposit of NZD$220 or AU$220 is taken as an imprint of the hirer’s credit card.
The Vehicle Security Deposit is fully refundable provided the vehicle is returned on time, undamaged, with a clean interior and with full fuel tanks.

8. A non-refundable surcharge 2% (Mastercard/Visa) and 4.5% (American Express) will apply to all credit card transactions. Credit card surcharges also apply to debited security bonds. In this instance, the surcharge is refunded when the bond is refunded. If a bond is retained, the surcharge is retained.

9. Drivers Licence: A full resident country drivers’ licence, held for at least one year, is to be presented at the time of rental. If the licence is not in English format, an international drivers’ licence is also required.

10. Minimum Age Limit is 21 years. Maximum Age Limit is 75 years A medical certificate is required for drivers over the age of 75 years.

11. Multiple rentals can be combined to qualify the renter for our long term rate. Rentals in New Zealand and Australia can be combined to qualify.

12. Change of Vehicle: Should the vehicle booked be unavailable through unforeseen circumstances, Maui reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.


BRITZ RENTALS

For full details of Britz Terms and Conditions please ask when you call us. They are typically very similar to Maui.
 



RENTALS ARE POSSIBLE FROM THIRTY-TWO NORTH AMERICAN LOCATIONS.

Benefit from our unique personalised itinerary planning service by first checking our online TOURBOOK for ideas!

Choose your RV

Cruise America Motorhomes

Cruise America Motorhomes

View Vehicles
El Monte Motorhomes

El Monte Motorhomes

View Vehicles
Book online Get a quote